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Hp doesen't. After my HP Printer nightmare, this one is a dream. Does and prints exactally as commanded, good quality, scanned images are great quality and good ink usage compared to my HP junk which I later burned.Canon makes good printers.
If you do low-volume printing and want a dependable printer that also has copier/scanner features, this is a good printer and well-worth the money spent. We don't do a lot of high-volume printing and the one day that my wife did so, the printer quickly ran low on ink. When our old printer was sent to the printer bone-yard, my wife and I searched for a new printer and found this one on Amazon.com. It is dependable printer that suits our needs very well.
After retrying according to their instructions approximately 5 times I received the same error message. I'll be using that one until it too gives up the ghost and will NEVER be buying a Canon limited warranty item again. until they send you a replacement printer. I purchased this item in June (4 months ago) and have printed approximately 500 pages of black and white traditional pages on it. In my mind, marketing a low-price item with a limited warranty that has a tendency to fail shortly after the warranty expires is a sad business practice meant to prey upon those not willing to spend a tremendous amount on an item they will use infrequently. I spoke with three different Canon reps and finally managed to get a customer support agent who is sending me a replacement printer at no charge. It's not something I expect of a solid company like Canon and it's a practice and policy I hope they change in the future.
the printer only has a 90 day warranty which I have already exceeded2. If your printer does fail outside (but no more than a year) of the limited warranty time frame, calmly but firmly insist that you speak to managers, customer service reps, etc. If you are a student and reading this, please, PLEASE be sure to purchase printers with longer warranties. apparently the paper won't load and they can't fix this item because it would cost more to fix than the item is worth3. I am not a student, but I was a student and can only imagine how this could affect a "last minute paper deadline".
Yesterday while attempting to print another one page document, I got a message saying there was an error and to retry or contact a service center. Continually during my discussions with the agents they told me this printer was meant for limited use (which I believe my usage represents) and meant for students. Needless to say I was livid. I contacted customer support and after five minutes they told me that 1. that i would need to replace the printer.
That is unacceptable deception/theft. I don't print in color, yet my color cartridge runs out just as frequently as the black cartridge. I use this printer for scanning, b&w printing, and a couple times I accidentally printed something in color.For the most part this printer is good, both the scanning and the printing. My problem with this printer is that its similar to other Canon products in that it either lies about the ink usage, or it chooses to use color to create the b&w rather than simply use the black ink cartridge.
I use surge protection on my computer and peripherals, and with no external powersupply, I am left with an oversized paperweight. I went to use it today, and it will not power up. I purchased this printer just under 2 1/2 months ago. It did well and gavesharp copies.
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